We are a wholesaler and manufacturer - we only sell and supply to specialist retailers. You can find our products at selected specialist retailers for kindergarten and school equipment and specialist toy stores and specialist retailers for sports articles, gymnastics articles and therapy articles. If you would like to find a dealer, please click at the link below:
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Shipping via parcel service |
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DHL Paket Europe
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up to 31 kg maximum weight maximum size 120 x 60 x 60 cm up to 300 cm belt size (length + 2 x width + 2 x height) |
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DHL Warenpost Europe |
Small goods up to a maximum weight of 1,000 g and box dimensions 25 x 35.30 x 5 cm
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DHL Paket worldwide
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up to 31 kg maximum weight maximum size 120 x 60 x 60 cm up to 300 cm girth (length + 2 x width + 2 x height) Duty-free shipping within the EU, excluding customs and handling charges outside the EU |
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Shipping via forwarding agent |
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Bulky goods parcels (girth greater than 360 cm) and pallets are shipped within Germany by a forwarding agent or our own transport service. Duty-free shipping within the EU, outside the EU excluding customs and handling charges. |
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Information on complaints, repairs & returns: |
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Information on the disposal and return of packaging and waste electrical and electronic equipment is available on request, please contact our customer service Contact |
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Complaints & repairs:
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Please inform Jakobs customer service in advance so that the return can be processed as quickly as possible. Please enclose the completed return slip in the return parcel. The return can be posted to a DHL parcel store near you. |
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Returns:
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Please return the goods to us in the original packaging, with the accessories supplied and without any signs of use. |
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Returns for bulky freight parcels, pallets and international parcel shipments: Please contact Jakobs customer service so that we can instruct the forwarding agent to collect the parcel. |
Shipment tracking
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